Terms and Conditions

Estimated Project Costs

The costs of a design project will be quoted in advance. Once permission has been given to start a project, it will be subject to the accepted quoted fees. Should the project alter from the original brief, a new quotation will be provided.

All prices quoted are valid for 30 days from the date of quotation.

Proofs and Alterations

Your proofs will be provided as PDFs via email before any artwork is finalised and/or printed. Alterations and further proofs are included in the project costs. If, however, a client requires multiple amendments and revisions deemed to be excessive, there will be additional costs, and these will be based on our hourly studio rate of £35.

Cancellation

Any projects that are cancelled at any point during which concepts or artwork have been produced, will be subject to charge at our studio hourly rate of £35 and will be invoiced.

Artwork Approval

The client’s written approval is final. In granting approval, the client assumes full responsibility for the accuracy of all images, text, graphics, and measurements prior to production. In the unlikely event that an error is discovered post-publication, the associated remedial costs if required, are borne by the client.

Payment

Payment Terms:

Full payment will be requested by invoice upon acceptance of the final proof. Keetley Creative accept payment by BACS or via PayPal with details included on the invoice. Once payment has been received;

  1. Printed items will be put into production thereafter and delivered to the invoice address unless otherwise stated.
  2. Digital artwork projects will be delivered by email.

Copyright

All designs, visuals, images, and concepts remain the property of Keetley Creative until the full balance of the invoice is received and cleared by the Bank.

Ownership Rights

The customer owns the right to the use of completed product(s) as quoted for by Keetley Creative. Any files, documents, stock images, retouched graphics, sounds, photographs, animation, and concept remain the intellectual property of Keetley Creative.

Exclusive Intellectual Property Rights can be bought outright and are subject to separate negotiation, should a client wish to acquire the original artwork files. If used without the express permission of Keetley Creative they would be in breach of ‘Copyright, Designs and Patents Act 1988’. Keetley Creative retains rights to display the artwork and images in their portfolio as evidence of ability.

Emails

The information in our e-mails are sent in confidence for the addressee only and may be legally privileged. Unauthorised recipients must preserve this confidentiality and should advise the sender immediately of the error in transmission. If you are not the intended recipient, any disclosure, copying, distribution or any action taken in reliance on its content is prohibited and may be unlawful. Keetley Creative accepts no responsibility for any loss or damage resulting directly or indirectly from the use of this e-mail or its contents.